Terms and Conditions for SMS Compliance

Introduction

These Terms and Conditions (“Terms”) govern the use of SMS messaging services provided by Back & Neck Center (“we,” “us,” or “our”). By opting into our SMS program, you agree to receive SMS messages from Back & Neck Center , in accordance with these Terms and The Campaign Registry (TCR) compliance standards.

Consent and Opt-In Requirements

• By opting in, you provide express consent to receive SMS messages from us regarding: appointment reminders, promotions, account updates and general office updates.
• Opting into the SMS program is voluntary and separate from any other service we provide.
• To opt-in, text START to 907-376-2600 or sign up via our website at https://www.wasillabackandneck.com/.
• Opt-In Message = Thank you for opting in to Back & Neck Center texting. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance

Message Frequency and Types

• Message Frequency varies.
• Message Types: Messages may include: appointment confirmations, appointment reminders, notifications, account updates, promotions.
• Message and data rates may apply according to your mobile carrier’s standard rates.

Opt-Out Instructions

• You may opt out of the SMS program at any time by texting “STOP” to 907-376-2600.
• Once you send the “STOP” request, you will receive one final confirmation message confirming that you have been unsubscribed. No further messages will be sent unless you opt back in.
• For assistance or to request additional information, reply “HELP” to 907-376-2600 or contact us at backneck@mtaonline.net.
• Opt-out Message: "You have been unsubscribed from Back & Neck Center texting. You will no longer receive messages from Back & Neck Center. Reply START to re-subscribe. Reply HELP for assistance.

Privacy and Data Security

• We are committed to protecting your privacy. Your information will only be used for the purposes described in this SMS program and will not be shared with third parties except as necessary to provide the service.
• Personal information collected for SMS messaging is managed in compliance with applicable laws and regulations, including data protection and privacy standards.
• By opting in, you agree to our privacy policy and acknowledge our commitment to protecting your data.

Limitations of Liability

• Back & Neck Center is not responsible for any delays in message delivery caused by factors outside our control, such as mobile carrier delays or network outages.
• We are not liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, the SMS program.

Changes to Terms and Conditions

• We reserve the right to update or modify these Terms at any time. Any changes will be communicated to you via SMS or posted on our website at https://www.wasillabackandneck.com/.
• Your continued participation in our SMS program following any updates to these Terms constitutes acceptance of those changes.

Contact Information

If you have any questions regarding these Terms, you can contact us at:

• Phone: 907-376-2600
• Email: backneck@mtaonline.net
• Address: 546 North Main Street Wasilla, Alaska, 99654

By opting in, you confirm that you have read and agreed to these Terms and that you authorize Back & Neck Center to send you SMS messages.